Contact details and information - Help Center THE FIZZ

All Categories > Germany > Contact details and information

Contact details and information

What is liability insurance and what do I need it for? (Germany)

Liability insurance covers liability damages and thus protects the insured person from losing his or her own assets due to damage. For example, if the policyholder loses the key to the rented apartme…

Updated 8 months ago by THE FIZZ

Can I bring my pet? (Germany)

We love animals - especially in the wild! Due to the space available in our student residence and out of consideration for the cultural and religious backgrounds of our international community, pets…

Updated 7 months ago by THE FIZZ

What is the Community? (Germany)

The community is you! We offer you the opportunity to become part of our international community during your time at THE FIZZ. Make friends with people from all over the world and expand your network…

Updated 7 months ago by THE FIZZ

What means all-in price? (Germany)

Your monthly all-in price consists of the monthly cold rent and the monthly services. It depends on the apartment size and features, such as balcony and floor, you booked. The monthly services consis…

Updated 7 months ago by THE FIZZ

What is the civil registration office and why do I need to register there? (Germany)

It is a legal requirement that every citizen must register at their place of residence. This must be done within 14 days of actually moving in (not after signing the tenancy agreement). You can regis…

Updated 7 months ago by THE FIZZ

What about the ancillary costs? (Germany)

Our ambition at THE FIZZ is to enable you to plan your costs well for your studies. That’s why we include the ancillary costs in your monthly all-in price in advance. We are committed to manage our a…

Updated 7 months ago by THE FIZZ

What is termination without notice? (Germany)

Termination without notice is an extraordinary termination that can be given by the landlord for the following reasons: Serious payment delay. Continuation of the Misbehaviour Despite a Warning. Gros…

Updated 7 months ago by THE FIZZ

What is the broadcasting fee (GEZ)? Do I have to pay it? (Germany)

The broadcasting fee is the fee that is charged for the use of public broadcasting. The fee was increased to 18.36 Euro effective 07/20/2021. For citizens over 18 years of age, the following applies:…

Updated 7 months ago by THE FIZZ

What is the SEPA Direct Debit Mandate? (Germany)

The SEPA Direct Debit Mandate is a way for one-off or regular payments to be debited from your account without incurring any fees. The SEPA direct debit mandate is possible in all euro countries and…

Updated 7 months ago by THE FIZZ

THE FIZZ-Team (Germany)

Sales-Team Our sales team is available to answer any questions you may have about renting an apartment or a parking space. House Management Your house managers are your first contact on site and are…

Updated 7 months ago by THE FIZZ

International bank transfer (Germany)

In case you transfer money to us from a foreign account, please consider occurring fees. These fees result from the exchange rate of the foreign currency and the transaction fees. Usually, all these…

Updated 7 months ago by THE FIZZ

What is a written warning? (Germany)

A written warning is a unilateral declaration of intent. Its purpose is to inform the tenant that a certain behaviour, e.g. noise at night or constantly late rent payments, is considered to be in bre…

Updated 7 months ago by THE FIZZ

(opens in a new tab)