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Moving in /Residence

Are there basement or storage rooms? (Germany)

We offer limited storage space in Bremen, Freiburg and Frankfurt. Please contact your house management for more information. Unfortunately, we do not offer storage space in all other locations due to…

Updated 7 months ago by THE FIZZ

Where can I park my bicycle? (Germany)

Depending on the location, there are bicycle parking spaces in the underground parking space or outside. Not all parking spaces are under video surveillance, so we recommend you to always secure your…

Updated 7 months ago by THE FIZZ

Where can I park my car? (Germany)

We offer underground and/or outdoor parking spaces at the following locations: Aachen. Bremen. Darmstadt. Frankfurt. Freiburg Zähringen. Freiburg Mitte – coming soon. Hannover. München. Depending on…

Updated 7 months ago by THE FIZZ

What security precautions are there? (Germany)

For the security of our tenants, our buildings are equipped with an electronic locking system and intercoms. Public areas are also under video surveillance. Additional security staff is on site at ni…

Updated 7 months ago by THE FIZZ

May my guest stay overnight at my place? (Germany)

Of course, your visitors are also welcome to stay overnight. Depending on availability, you can borrow a guest bed for a small fee at the reception during opening hours.

Updated 7 months ago by THE FIZZ

What do I do if something breaks in my apartment? (Germany)

If something breaks in your apartment, you are welcome to contact your house technician or house management.

Updated 7 months ago by THE FIZZ

Which rental items are available? (Germany)

The available rental items vary depending on the location. For example, we offer vacuum cleaners, irons, ironing boards, mops, tools and leisure items such as game consoles or badminton rackets. A li…

Updated 7 months ago by THE FIZZ

What happens with my mail? (Germany)

Of course, you will have your own mailbox with your apartment number. From Monday to Friday, our staff will gladly accept standard-sized parcels. We will notify you by postcard when a package has arr…

Updated 7 months ago by THE FIZZ

Where can I find the house rules for my building? (Germany)

Living together in THE FIZZ requires special consideration for each other. Disturbances and annoyances of other residents are to be avoided. Here you can find the house rules for your location: Berli…

Updated 2 years ago by THE FIZZ

Can I sub rent my apartment? (Deutschland)

There is the option to request a sublease permission, but this must be approved by us in advance. To do this, you must fill out the sub tenant form and send it to our service team. They will then for…

Updated 1 month ago by THE FIZZ

Can I extend my rental contract? (Germany)

We are happy if you enjoy your stay and wish to live longer at THE FIZZ. Simply contact our sales team by e-mail. You will also be contacted by e-mail in time before the end of the rental period to a…

Updated 7 months ago by THE FIZZ

When and how can I move in? (Germany)

You can move in after the rental contract has been concluded and the payments have been received, and at the earliest on the day the rental contract begins. During the main move-in phase (October/Apr…

Updated 7 months ago by THE FIZZ

What do I need to bring with me when I move in? (Germany)

Our apartments are fully furnished. However, you should bring your own kitchenware, bed linen, pillows, duvet, towels and personal belongings. If you have any questions about the available inventory,…

Updated 7 months ago by THE FIZZ

(Netherlands) Can my parents/friends stay overnight?

Your friends and/or family are more than welcome to help you get settled into your apartment. If they are staying overnight, you need to notify the Residential Manager.

Updated 6 months ago by THE FIZZ

(Netherlands) I am locked out of my apartment, who can I call?

If you have lost your keys or are locked out of your apartment, and the office is closed, please call +31 (0)30 207 6338 to reach our after hours maintenance emergency line. If a locksmith is require…

Updated 6 months ago by THE FIZZ

Internet provider switch to ASK4 (Germany)

We are currently switching to the Internet provider ASK4 in our houses. In the following article you will find all the relevant questions on the subject. Your question is not yet included? Maybe the…

Updated 8 months ago by THE FIZZ

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